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Doctor On Demand

Included Health

4.8
Downloads
5M+
Version
11.8.0
Category
Lifestyle
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Introducing Doctor On Demand

24/7 telehealth with board-certified doctors, therapists, and psychiatrists via video.

Doctor On Demand revolutionizes healthcare access by connecting you with board-certified physicians, licensed therapists, and psychiatrists through secure video visits anytime, anywhere. Skip the waiting room and see a doctor from your couch within minutes for urgent care, cold and flu symptoms, prescription refills, and more. Mental health appointments with therapists and psychiatrists are available within days rather than weeks. Video visits cost significantly less than emergency room copays, with many insurance plans covering consultations. Doctors can diagnose conditions, prescribe medications, and provide official medical notes for work or school. Therapy sessions address anxiety, depression, grief, and relationship issues. Psychiatrists manage medication for mental health conditions. The app stores your complete visit history and prescription records. Family members can be added to one account for household healthcare management.

Language
English
Operating System
iOS, Android
Developer
Included Health
Version
11.8.0

Key Features

  • 24/7 on-demand doctor video visits
  • Same-week therapy and psychiatry appointments
  • Prescription delivery coordination
  • Official medical notes for work/school
  • Insurance accepted with many plans
  • Complete visit history storage

Pros & Cons

What We Like

  • Doctors available 24/7 even holidays
  • Much cheaper than ER visits
  • Prescriptions sent directly to pharmacy
  • Therapy appointments available quickly
  • High-quality board-certified providers

Areas for Improvement

  • Not appropriate for emergencies
  • Cannot perform physical examinations
  • Some insurance plans not accepted
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Performance & Reliability

Doctor On Demand performs excellently with reliable video connections and minimal technical issues. Video quality is clear with good audio allowing effective communication with providers. The app connects you to doctors quickly - often within 10 minutes for urgent care. Appointment scheduling for therapy works smoothly with confirmation and reminder notifications. Prescription coordination processes efficiently. The interface responds quickly throughout the consultation process.

User Experience

The interface prioritizes getting you to care quickly with an intuitive flow from symptom entry to provider connection. The booking process asks relevant medical questions to prepare the doctor for your visit. Waiting for your consultation displays a countdown timer and lets you browse while waiting. During video calls, controls are minimal and unobtrusive. Post-visit summaries include treatment plans and prescription information. The therapy and psychiatry booking system clearly shows available appointment times. Family member management makes household healthcare coordination simple.

Security & Privacy

Doctor On Demand maintains HIPAA compliance with end-to-end encrypted video consultations. Medical records are stored securely with restricted access. The app requires strong authentication to protect health information. Payment processing uses secure channels with credit card information encrypted. Prescriptions are transmitted directly to pharmacies through secure networks. All doctors are verified and licensed, with credentials displayed in their profiles.

Our Verdict

4.8/5

Doctor On Demand transforms healthcare accessibility by eliminating barriers of time, location, and cost. The 24/7 availability means you can see a doctor at 2 AM during a fever panic or get a prescription refill on Sunday. The mental health services address a critical gap - finding therapy appointments that fit your schedule becomes drastically easier. While telehealth cannot replace in-person care for complex conditions or emergencies, it handles the vast majority of routine medical needs brilliantly. For non-emergency healthcare, convenient access to quality providers at reasonable cost makes this essential. Highly recommended for families, frequent travelers, and anyone prioritizing convenient healthcare.